Skip to main content

Terms & Conditions

This website (“website”) is operated by Aevum Life Science, Inc. This privacy policy only covers information collected at this website, and does not cover any information collected offline by Aevum Life Science. All Aevum Life Science websites are currently covered by this privacy policy.

SECURITY

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

PRIVACY POLICY

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

THE INFORMATION WE COLLECT

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.

We receive and store any personally identifiable information you enter on the website, whenever you shop at Protivamom online, or information you give us on any other way, such as subscribing to email or mobile messaging.  For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile number, birthdate and email address.  If you shop at our online store, we may also capture your credit card account number.

If you participate in one of our surveys, promotions or contests, we may ask for additional information such as your age, interests or product preferences.

From your purchases or other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this website, our web server automatically collect anonymous information such as log data and IP addresses and may collect general information concerning your location.  We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service and special promotions.

HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect for various purposes, including:

  • To complete your purchase transactions
  • To provide the services you request
  • To send you our catalogs and other offerings by mail
  • To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you.
  • To notify you of product recalls or provide other information concerning products you have purchased
  • To improve our merchandise selections, customer service, and overall shopping experience

OTHERS WITH WHOM WE SHARE YOUR INFORMATION

Aevum Life Science: All of the above information that we collect, as described above, may be shared among all Aevum Life Science entities.

Service Providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing emails; (c) assist us with direct marketing and data collection; (d) provide us storage and analysis; (d) provide fraud prevention; and (e) provide other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in our agreements with them.

Other companies:  We do not sell the information collected above to outside companies. We may provide information to carefully selected outside companies when we believe their products or services may be of interest to you.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public.

Aevum Life Science partners with advertising companies to place our advertising on publisher websites on the Internet. These advertising companies collect anonymous information about your visits to our web site. This technology involves the use of third party cookies which allow them to develop personalized advertising so that it directly relates to offers that may be of interest to you. You may choose to opt-out of this service we have with our third-party advertising partner. We may also use protivamom.com  cookies to provide similar enhanced online marketing to you based on your interests and preferences. You may also choose to opt out of these enhanced online marketing ads.

YOUR CALIFORNIA PRIVACY RIGHTS

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Aevum Life Science, 501 Elmwood Avenue, Sharon Hill, PA 19079. Will respond within 30 days.

ABOUT CHILDREN UNDER THE AGE OF 13

This website is not intended for children under the age of 13.  We do not knowingly collect personally identifiable information from the website about any visitors child under the age of 13.  We may, however, collect information about babies and children from their parents.  We ask that visitors or users of our website do not provide information about a baby or child without obtaining a parents consent. We encourage parents to talk with their children about their use of the Internet and the information the disclose to websites.

COOKIES, WEB BEACONS, AND HOW WE USE THEM

A “cookie” is a small data file stored by your Web browser on your computer or mobile device [hard drive]. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A “web beacon” or “pixel tag” or “clear gif” is typically a one-pixel image, used to pass information from your computer or mobile device to a website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to the protivamom website. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you.

We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services, or data management. These third parties are prohibited from sharing that
information with anyone but us without our expressed consent.

ONLINE ACCOUNT REGISTRATION

We do not currently allow customers to register and set up accounts on the Protivamom website.

EMAILS

You may receive promotional emails from us only if you have asked to receive them.  If you do not want to receive email from Protivamom or its affiliates you can click on the “unsubscribe” link at the bottom of any email communication sent by us.  Please allow 3-5 business days from when the request was received to complete the removal, as some of our promotions may already be in progress before you submitted your request.

ACCEPTANCE

By using this website, you accept the policies set forth in this Privacy Policy.

ANY QUESTIONS?

We’ll be happy to provide additional information or answer any questions. Please:

Call 1.888.504.5501

Write:
Aevum Life Science
501 Elmwood Avenue
Sharon Hill, PA 19079

Frequently Asked Questions

Is Protiva covered by insurance?

Plus Icon

Yes, when you doctor writes a prescription for Protiva, you can purchase with an HSA debit card.  You can also submit for reimbursement through an FSA, HRA or other 3rd party insurance carrier, after you have purchased Protiva.

What if I buy Protiva and don’t like it?

Plus Icon

We offer a 30-day money back guarantee on Protiva Pregnancy and Protiva New Mom. If for any reason, you are not fully satisfied with any Protiva product, simply let us know. We will ask you to return the unused product to our warehouse, and give you a refund. You can view our full return policy here

How do I use Protiva?

Plus Icon

Protiva is a collagen protein powder with a light, refreshing vanilla flavor. You can mix Protiva into a simple shake by combining with your favorite milk, blend into a fruit smoothie, or add to your favorite dessert for added nutrition. For more ideas on how to use Protiva, visit us on Instagram @ProtivaMom.

Where can I buy Protiva?

Plus Icon

Protiva products are available exclusively online on our website and through Amazon. That way, we are able to maintain quality control over all our products and provide a clinically superior product that you can trust, at an affordable price.

What is the difference between Protiva Pregnancy and Protiva New Mom?

Plus Icon

Protiva Pregnacy was specifically developed and clinically proven to help moms during pregnancy. A normal protein level is between 6.8 – 8.3 (g/dl). While pregnant it is important that a woman’s protein level is in the normal range to help her baby develop and prepare her body for delivery.

Protiva New Mom was specifically developed to help moms recover from delivery. Protiva New Mom provides the additional vitamin C, vitamin E and protein they need to recover and remain in the normal protein range while breastfeeding. It is important to pediatricians that Protiva New Mom is allergen and preservative free. Most babies develop rashes after birth and moms are asked to stop eating foods to which a baby may be allergic. Since moms still need to maintain normal protein ranges while breastfeeding, doctors like to have an allergen free protein source available for moms. Talk to your doctor about how to maintain your protein levels after delivery. Protiva New Mom should not be taken while you are pregnant.

How likely am I to be protein deficient?

Plus Icon

During the second and third trimester of Pregnancy, moms may require a 50% increase of daily protein. In a recent clinical study, 85% of women in their third trimester had protein levels at or below the minimal protein range of 6.8 – 8.3 (g/dl). In the third trimester, protein levels are critical for the development of your baby. Protiva Pregnancy is clinically proven to help increase protein levels during pregnancy.

I already take a prenatal vitamin. Is it ok to take Protiva, too?

Plus Icon

Yes, Protiva has been formulated to complement any Prenatal Vitamin regimen your doctor feels is best for you.  You should discuss with your doctor any product or vitamin you plan to take during your pregnancy and while breast feeding. By not including large vitamin doses, Protiva gives the doctor and patient the flexibility to choose exactly what is best for mother and baby.

How much Protiva do I need a day.

Plus Icon
We recommend one serving one to two times a day blended into a shake, smoothie or into your favorite dessert for added nutrition.

How do I know it will work?

Plus Icon

Protiva is the first and only collagen protein powder to have completed a full Institutional Review Board (IRB) approved clinical study. Find out more here.

Protiva is the only protein product to participate in an Institutional Review Board (IRB) approved multiple site, clinical study of women while they were pregnant, recovering from delivery and breastfeeding. Pregnant women who participated in the clinical study had their blood drawn to monitor protein and albumin levels. Nearly 85% of the pregnant women had initial protein levels that were either below the normal range or barely at the normal range. After taking Protiva, 100% of the women achieved normal protein levels and maintained them while they remained on Protiva. You can download a copy of the study here [[link]] – we encourage you to read and discuss it with your doctor.

What if I have a food intolerance?

Plus Icon

Protiva is lactose, gluten, soy, allergen and preservative-free. It is also non-GMO and contains no artificial sweeteners, coloring or flavors.

Why was Protiva developed?

Plus Icon

Protiva was developed with two aims in mind: to help pregnant women reach their nutritional needs in mid to late pregnancy, and to help new moms heal from delivery, while providing the additional protein and vitamins they need when breastfeeding.

Follow Protiva

Follow Protiva